Rewards for pet parents

The current campaign definitions are listed above, directly from PETQuarters Rewards campaign settings. Actual product eligibility depends on the selected size and the offer symbol. View current campaign groups.

Only a purchase from the same group of products counts. For instance purchase of cat products do not count with purchases of dog products and vice versa, to see a complete list of groups see "What are the current brands and size groups i can earn from.

Yes, rewards expire 6 months from your last shop.

When you reach the number of bags needed to be purchased to earn a free one we will send you an email with a voucher to redeem either instore or online. You Choose. Easy as that! If you want to know how close you are to reaching your free bag. Please see campaign progress when you are logged in.

It can take upto 24 hours for points to appear in your account if you dont see them after 48 hours please let us know via chat in the bottom corner of your screen so we can check this for you.

1. Customers must be members and provide a valid email address to qualify.
   
2. Points and any loyalty rewards are non-transferable and cannot be redeemed for cash.
3. Loyalty program vouchers must be spent in one shop and cannot be split over more than one shopping instance, after which they expire.
4. One point is earned per dollar spent in categories defined by PETQuarters which may change from time to time, this is at the sole discretion of PETQuarters.
5. Points cannot be used to purchase Gift Cards or be accrued through gift card purchases.
6. Where a price match is made on a product it is at the discretion of PETQuarters to offer loyalty points or a progression in a loyalty "free Bag" campaign.
7. Any returns will void points and progression earned from the respective purchases.
8. Points are not earned on the shipping of online orders.
9. Points and campaign statuses for free bags expire after 6 months from a member's last purchase date, or at the sole discretion of PETQuarters.