Find a lower price on an identical in-stock product, and we'll match it subject to the following terms and conditions:

·       PETQuarters reserves the right to
refuse a price match request if price falls below cost or for any other reason
- price matching is at our sole discretion.

·       The customer must be a PETQuarters member.

·       Proof of a competitor’s publicly
advertised price current at the time of the request must be provided by the
customer to a PETQuarters team member.

·       The product must be identical, in
stock in the quantity requested, and available for sale by both the competitor
and PETQuarters at the time of request (no backorders or rainchecks).

·       Price Match is only available on
products that are available within a 15km radius of the store it is being
requested at, or at that Store Manager’s discretion for products outside a 15km
radius.

·       The product must be new and
identical including same brand, model, year of manufacture, colour, size,
flavour, variety and quality.

·       Price Match requests are strictly
unavailable after an order has been placed or purchase completed.

·       Price Match request must include
all associated costs, including GST & taxes, delivery, freight, fees and
charges.

·       Price Match request must include
any bonus offers or add-ons provided by PETQuarters.

·       Price Match excludes any cash
back offers and reproductions (e.g. photocopies, print outs etc.) from the
matching retailer

·       PETQuarters will not Price Match
against websites (i.e other pet online retailers) marketplaces (i.e. ebay,
gumtree, bunnings marketplace), non-retail sellers, or any supplier that does
not sell directly to the general public.

·      Transactions including a Price
Match do not earn PETQuarters Rewards points or loyalty benefits (i.e. buy 10
get 1 free type offers).

·       Livestock (i.e. fish, corals,
plants) are strictly excluded from Price Match.

Each Price Match is for a single transaction only and does not Automatically apply to future transactions.