Price Match Pledge

Found A Cheaper Local Price?

We will match a price within 15km of our stores. Exclusions apply as below.

Just Speak to our Staff In Store.

Terms and Conditions Of Price Pledge

Find a lower price on an identical in-stock product, and we'll match it subject to the following terms and conditions:

  • PETQuarters reserves the right to refuse a price match request if price falls below cost or for any other reason- price matching is at our sole discretion.
  • The customer must be a PETQuarters member.
  • Proof of a competitor’s publicly advertised price current at the time of the request must be provided by the
    customer to a PETQuarters team member.
  • The product must be identical, in stock in the quantity requested, and available for sale by both the competitor
    and PETQuarters at the time of request (no backorders or rainchecks).
  • Price Match is only available on products that are available within a 15km radius of the store it is being
    requested at, or at that Store Manager’s discretion for products outside a 15km radius.
  • The product must be new and identical including same brand, model, year of manufacture, colour, size, flavour, variety and quality.
  • Price Match requests are strictly
    unavailable after an order has been placed or purchase completed.
  • Price Match request must include
    all associated costs, including GST & taxes, delivery, freight, fees and charges.
  • Price Match request must consider any bonus offers or add-ons provided by PETQuarters.
  • Price Match excludes any cash
    back offers and reproductions (e.g. photocopies, print outs etc.) from the
    matching retailer
  • PETQuarters will not Price Match against websites (i.e other pet online retailers) marketplaces (i.e. ebay,
    gumtree, bunnings marketplace), non-retail sellers, or any supplier that does not sell directly to the general public.
  • Transactions including a Price Match do not earn PETQuarters Rewards points or loyalty benefits (i.e. buy 10 get 1 free type offers).
  • Livestock (i.e. fish, corals, plants) are strictly excluded from Price Match.
  • Each Price Match is for a single transaction only and does not automatically apply to future transactions.